Questions fréquemment posées
Réponses aux questions fréquemment posées, notamment sur le rachat, le service pack Samsung et la fourniture de pièces détachées.
Rachat d'appareils
Rachat carte mère
Rachat écran cassé
Rachat module caméra
Rachat accessoires
Rachat d'appareils
Questions fréquemment posées sur le programme de rachat d’appareils grands public par Smartgrade™ .
Nous pouvons acheter la plupart des smartphones, tablettes, ordinateurs portables, consoles et autres appareils. Notre spécialisation consiste à fournir la valeur la plus élevée possible pour les appareils qui ne sont généralement pas achetés, y compris les appareils de grade D, de grade E, de grade BER et obsolètes.
Veuillez-vous référer aux instructions d’expédition détaillées fournies dans notre guide https://smartgrade.fr/screen-packaging-requirements/ Le respect de ces directives garantit un transport sûr et sécurisé de votre appareil jusqu’à notre établissement.
Il est nécessaire d’avoir un minimum de 50 appareils pour traiter un lot chez Smartgrade™. Cela nous permet de vous offrir un service de ramassage gratuit depuis votre emplacement et d’évaluer précisément la valeur des appareils.
Veuillez noter qu’il ne faut pas inclure les batteries dans le carton. Il n’y a pas de limite de quantité maximale.
Pour commencer le processus de valorisation des appareils, veuillez nous contacter par téléphone, par e-mail ou planifier une réunion via Zoom. Un représentant de compte dédié vous guidera sur les meilleures pratiques d’emballage et vous fournira une étiquette d’expédition gratuite.
Une fois que vos appareils nous parviennent, notre équipe de triage technique évalue l’état cosmétique et la fonctionnalité de chacun d’eux. Pour plus de détails sur notre processus de classement, nous vous invitons à visionner la vidéo. https://www.youtube.com/shorts/HAecVeIrM0s
Ensuite, nous vous remettrons un rapport de classement complet incluant une analyse détaillée de la valeur de votre lot.
We will then provide you with a detailed grading report which includes a breakdown of your batch’s value.
Après l’évaluation et la classification de votre lot, vous recevrez une facture détaillant la valeur convenue. Le paiement sera effectué par virement dans les 48 heures suivant l’acceptation de l’offre.
En raison du processus de test et d’effacement des données requis pour la plupart des appareils, nous traitons généralement les lots de rachat d’appareils dans un délai de 14 jours ouvrés.
Smartgrade™ peut faire des offres basées sur fichier pour des lots d’appareils en de l’exactitude des informations sur l’état des produits.
Logic board buyback
Frequently asked questions for the Smartgrade™ logic board buyback program
We can purchase most smartphone, tablet, laptop, console and other device logic boards. Our specialization is providing the highest possible value for logic boards that typically are not purchased including motherboards locked, water damaged and other issues..
Please refer to the comprehensive shipping instructions provided in our guide https://smartgrade.fr/screen-packaging-requirements/. Following these guidelines ensures the safe and secure transport of your device to our facility.
The minimum quantity of logic boards required for shipping is 50 pieces in catalogue per box for countries within the EU. This allows us to offer complimentary pick-up from your location and accurately assess the value of the devices.
Please note to not include batteries in the box. There is no maximum quantity limit.
To initiate your first trial shipment with Smartgrade™, contact us via phone, email, or schedule a meeting via Zoom. We will connect you with a dedicated account representative who will advise you as to the best possible packaging process and help you to arrange a free shipping label.
Once we receive your logic boards, our technical triage team will assess the functionality of each device. For detailed information on our grading process, please watch the video. https://www.youtube.com/shorts/HAecVeIrM0s
We will then provide you with a detailed grading report which includes a breakdown of your batch’s value.
Once your logic boards have been assessed and graded, we will send you an invoice detailing the agreed-upon value. Payment is processed promptly after acceptance of the offer.
Due to the testing and data wipe process required for most logic boards, we typically process motherboard buyback batches within 14 days.
Smartgrade™ can bid on batches of logic boards in some situations depending on company type and the availability and accuracy of grading and product information.
Screen buyback
Frequently asked questions for the Smartgrade™ screen buyback program
Smartgrade™ provides comprehensive buyback program for broken screens from top brands like Apple, Samsung, Huawei, Xiaomi, Google, Oppo, and more. We support 8 grades including grades typically not supported elsewhere.
Please refer to the comprehensive shipping instructions provided in our guide https://smartgrade.fr/screen-packaging-requirements/. Following these guidelines ensures the safe and secure transport of your screens to our facility.
The minimum quantity of screens required for shipping is 50 pieces in catalogue per box for countries within the EU. This allows us to offer complimentary pick-up from your location and accurately assess the value of the screens.
Please note to not include batteries in the box. There is no maximum quantity limit.
To initiate your first trial shipment with Smartgrade™, contact us via phone, email, or schedule a meeting via Zoom. We will connect you with a dedicated account representative who will advise you as to the best possible packaging process and help you to arrange a free shipping label.
Once we receive your screens, our technical triage team will assess the cosmetic condition and functionality of each device.For detailed information on our grading process, please watch the video. https://www.youtube.com/shorts/HAecVeIrM0s
We will then provide you with a detailed grading report which includes a breakdown of your batch’s value.
Once your screens have been assessed and graded, we will send you an invoice detailing the agreed-upon value. Payment is processed promptly after acceptance of the offer.
We typically process screen buyback batches within 7 days.
Smartgrade™ can bid on batches of screens in some situations depending on company type and the availability and accuracy of grading and product information.
Camera buyback
Frequently asked questions for the Smartgrade™ camera buyback program
Smartgrade™ provides comprehensive buyback program for broken rear and front cameras from top brands like Apple, Samsung, Huawei, Xiaomi, Google, Oppo, and more. We support 5 grades including grades typically not supported elsewhere. For detailed information on our grading process, please watch the video. https://www.youtube.com/watch?v=oW6SST8kipM&t=9s
Please refer to the comprehensive shipping instructions provided in our guide https://smartgrade.fr/rear-camera-packaging-requirements/. Following these guidelines ensures the safe and secure transport of your cameras to our facility.
The minimum quantity of cameras required for shipping is 50 pieces in catalogue per box for countries within the EU. This allows us to offer complimentary pick-up from your location and accurately assess the value of the cameras.
To initiate your first trial shipment with Smartgrade™, contact us via phone, email, or schedule a meeting via Zoom. We will connect you with a dedicated account representative who will advise you as to the best possible packaging process and help you to arrange a free shipping label.
Once we receive your cameras, our technical triage team will assess the cosmetic condition and functionality of each device.For detailed information on our grading process, please watch the video. https://www.youtube.com/shorts/HAecVeIrM0s
We will then provide you with a detailed grading report which includes a breakdown of your batch’s value.
Once your cameras have been assessed and graded, we will send you an invoice detailing the agreed-upon value. Payment is processed promptly after acceptance of the offer.
Due to the testing process required for most cameras, we typically process camera buyback batches within 14 days.
Smartgrade™ can bid on batches of cameras in some situations depending on company type and the availability and accuracy of grading and product information.
Accessory buyback
Frequently asked questions for the Smartgrade™ accessory buyback program
We support (nearly) every brand of cables, chargers, headphones and accessories available including Apple, Samsung, Huawei, Xiaomi, Oppo, Google and more.
Please refer to the comprehensive shipping instructions provided in our guide https://smartgrade.fr/screen-packaging-guide/. Following these guidelines ensures the safe and secure transport of your cameras to our facility.
The minimum quantity of accessories required for shipping is 50 pieces in catalogue per box for countries within the EU. This allows us to offer complimentary pick-up from your location and accurately assess the value of the accessories.
To initiate your first trial shipment with Smartgrade™, contact us via phone, email, or schedule a meeting via Zoom. We will connect you with a dedicated account representative who will advise you as to the best possible packaging process and help you to arrange a free shipping label.
Once we receive your accessories, our technical triage team will assess the cosmetic condition and functionality of each accessory. For detailed information on our grading process, please watch the video. https://www.youtube.com/shorts/HAecVeIrM0s
We will then provide you with a detailed grading report which includes a breakdown of your batch’s value.
Once your accessories have been assessed and graded, we will send you an invoice detailing the agreed-upon value. Payment is processed promptly after acceptance of the offer.
We typically process accessory buyback batches within 14 days.
Smartgrade™ can bid on batches of accessories in some situations depending on company type and the availability and accuracy of grading and product information.